OUR HR STANDARDS AND POLICY

"It is not right to say I think we will achieve, but it is right to say I know we will achieve."

Kemmons Wilson
Founder of Holiday Inn

OUR TARGET IS 100% CUSTOMER SATISFACTION

We are renowned for welcoming the guests warmly, sincerely and friendly.

The intrinsic merit vested in the workforce of the Holiday Inn Istanbul Airport is hospitality.
We promise our customers that they will never be disappointed.

We would like to see you in our hotel again. We actually promise that we will do our utmost to offer you a comfortable and pleasing stay here. We keep to our word.

Our guests confide in our workforce.

We not only meet our guests' demands, but also fastidiously consider their needs.

Rendering service and raising the guest's level of satisfaction requires a consistent planning and action plan. We explore the knowledge, take decision even at the most challenging situation, believe in our decisions and do what's right.
We display that we place value in our guests. We handle each guest individually, consider the discriminating details, strive to develop new methods for the sake of serving better, and utilize our experiences.
We are committed to learning the unknown. We target the high. We seek ways to develop and consistently push the limits of ourselves and the people around.
We respect all cultures and strive to learn something new from them. We accept different ways of thinking and listen to the ideas of everyone.
Every member of the workforce working for the sake of a sustainable positive approach towards guest services is aware of the fact that teamwork with colleagues at a shared platform is indispensable.
Based on the principle, "WE CREATE SYNERGY", we think much in advance of every step taken and assess each action's impact on others for the sake of building up perfect working relationships. We trust and support each other.

HOLIDAY INN ISTANBUL AIRPORT
HUMAN RESOURCES